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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQs
Delivery FAQs
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Delivery Methods
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Orders & Payments
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Placing Orders
Placing Orders
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Completed Orders
Completed Orders
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Product Info
Product Info
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Placing Orders
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Returns & Refunds
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Returns
Returns
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Refunds
RefundsHow will I receive a refund?
We try and process all returns as quickly as possible for you to get your refund. You should receive a confirmation email within a week of having returned the item but it takes longer sometimes.
Any refunds will be refunded to the same payment method you used when you placed the order.
If your order was paid part or in full by a gift card or eVoucher, the refund will be issued as a gift card or evoucher up to the value of the gift card you used. At which point, any funds owed that are remaining will be refunded onto the other payment methods used.
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Brand Partner Returns
Brand Partner Returns
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Returns
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My Account
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Getting Started
Getting Started
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Technical Issues
Technical Issues
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Getting Started
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Site Policies
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Terms & Conditions
Terms & Conditions
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Our Responsibilities
Our Responsibilities
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Privacy & Cookies Policy
Privacy & Cookies Policy
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Terms & Conditions